1. Our Deal
1.1 This website is operated and maintained by Artsouk (UK) Ltd (the “Company” or “we” or “us”). The Company is registered in United Kingdom under company number 10618827 with its address at 6 Salomons Road, London, E13 8PF.
1.2 Please read these terms and conditions carefully as they set out the rules for how we run the website and supply the goods which you may purchase through this website. By clicking the “Accept” button you accept and agree to be bound by these terms and conditions which shall govern the agreement between us.
1.3 We reserve the rights to change the contents of this website, including these terms and conditions at any time without notice, by posting such changes on the website. It is your responsibility to familiarise yourself with the terms and conditions regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised terms and conditions.
If you do not accept these terms and conditions, you may not use this website.
2. Terms and conditions
2.1 These terms and conditions govern your use of the all orders placed by you for prints or canvases based on the content advertised on this website (“Painting / Islamic Painting & Accessories”).
3.1 All orders placed by you through our website will be subject to these terms and conditions.
3.2 All orders shall be deemed to be an offer by you to purchase the Products. We are under no obligation to accept your order (whether or not the order has been acknowledged).
3.3 We will send you an email to acknowledge receipt of your order; this does not constitute our acceptance of your order. Once payment for the Products has been received, we will confirm that your order has been accepted.
3.4 Our acceptance of your order brings into existence a legally binding contract between us with respect to such order.
3.5 If there are any problems with your order, you will be contacted by a member of the customer services team.
4.1 The Company has made every reasonable effort to display on the website as accurately as possible a description of the Products. However, some slight variations may occur from time to time in relation to the colours and the appearance of the images, mounts and frames from the way they appear on screen. Also, print sizes and material specifications may slightly vary each time.
5.1 The Company aims to deliver your Products as soon as possible after placing your order (Free within 15 Working Days for ROLLED artworks) (Free within 20 Working Days for FRAMED artworks) (3-4 weeks for the Hand Re-Paint). If we cannot deliver the Products within 30 days of your order, we will notify you and you will be entitled to cancel your order and a refund will be made to you. In no event shall we be liable to pay for any damages or penalty for any delay in delivery of the Products however caused.
5.2 All deliveries must be signed for (please ensure that the Products delivered match the driver’s paperwork and that the Products are undamaged) and you should keep your delivery note and packaging. You are required to notify us at firstname.lastname@example.org or +44 (0)79 8080 5555 within 14 days if any Products are missing or damaged on delivery.
5.3 Risk in the Products shall pass to you once they have been delivered to the delivery address stipulated in your order and we will not be liable for their loss, damage or destruction after delivery has taken place.
5.4 It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any Products purchased from this website. By placing an order, you represent that the Products ordered will be used only in a lawful manner.
Customs Duties Information
It is your responsibility to comply with all local Customs authority requirements in relation to your order. We recommend that you make yourself aware of these requirements before placing your order. For illustrative purposes only, we have provided some examples of identification information required by certain countries.
6. Your right to cancel
6.1 For all other orders, you may cancel your order before and up to one (1) working day after the Products are delivered to you.
6.2 You notify us in writing (at the address above or by sending an email to email@example.com before the Cooling Off Period ends that you wish to cancel the order; and
6.3 If the Product(s) have been delivered to you, you will return them to us (at your own cost) in an ‘as new’ condition as they were on delivery.
6.3 Where you cancel an order in accordance with the procedures at paragraphs 6.2 or 6.3, we will (at your request) either exchange the Products or refund the amount you have paid. Refunds will be credited to the payment method used to make the original purchase.
6.4 Until you return the Products to us you are responsible for their safe keeping and taking reasonable care of them. It is your responsibility to package the Products adequately and safely, as we do not accept liability for packages damaged during transit back to us.
7. Cancellation by us
7.1 We reserve the right to cancel any order (or any part of the order) if for any reason:
7.1.1 the Products ordered by you are no longer available;
7.1.2 the Products cannot be supplied to you in the country where you reside;
in which event we will notify you by email and refund any payments you have made for that order or that part of the order.
7.2 We endeavor to make sure that all prices advertised on the website are correct, However, if we discover that the Products you have ordered were listed at an incorrect price we will inform you of the correct price as soon as possible. We will give you the option of re-confirming your order or canceling it; if you choose to cancel your order we will refund any payments made.
7.3 We will not be obliged to offer any additional compensation for disappointment suffered if your order is canceled for any reason.
7.4 We may terminate or suspend your use of and registration on this website at any time if you breach any of these terms and conditions or for your inappropriate or unlawful behavior, without any liability or further obligation of any kind whatsoever to you or any other party.
7.5 We reserve the right to modify, suspend or discontinue this website, the Service or any Products (or any part thereof) at any time with or without notice to you. We shall not be liable to you or any third party for any such modification, suspension or discontinuation.
7.6 You agree to indemnify us and hold us harmless from any and all third party claims and demands, including reasonable legal fees, for damages and costs due to or arising out of your breach of these terms and conditions or your use of this website, the Service or any Products.